The Indigo Group is a world leader in parking, bringing together off-street car parks and associated services, on-street car parking, individual mobility, digital and associated services. With a portfolio of over 5,400 car parks and 3,000 km of managed on-street parking across 750 cities in 16 countries, Indigo builds, finances and operates personalised smart parking solutions which facilitate a smoother, easier, more integrated customer journey. Indigo is committed to meeting the environmental and social demands of parking in an increasingly digitised market.
The Indigo Group approached Rezcomm in 2018 looking for a solution that would boost its online sales and digital presence.
Indigo engaged Rezcomm’s comprehensive e-commerce platform to facilitate seamless pre-book reservations and payment by mobile. Rezcomm supplies e-commerce platforms to many organisations across the UK and Europe, and is rapidly expanding into the global marketplace as the need for pre-book parking increases dramatically across a wide range of sectors.
Using the full suite of Rezcomm solutions, Budapest Airport has been able to:
Provide its visitors with a comprehensive, high quality online pre-book parking service to enable the safe purchase of parking and ancillary services
Offer its customers real-time car-park capacity information via a branded portal
Capture valuable customer data from bookings that have been made using the service enabling targeted marketing and increased customer satisfaction and increasing the safety and security within its parking lots
Provide special seasonal or time-sensitive offers using Rezcomm’s yield management tools to optimise revenue from the parking inventory
Feature marketing campaigns and promotions from outside retailers or events organisers with promotional codes offered to support capacity
Maximise parking revenue and reduce operational costs
Reduce CO2 emissions in the cities where it operates by allowing drivers to find an available parking space in real-time, cutting down on time spent looking for somewhere to park
Provide exceptional, consistent customer service for drivers across its entire inventory
“We are delighted to be working with Rezcomm and will be rolling out their pre-booking system across all our sites as soon as possible. I am excited to see the impact this will have on our customer experience and I am sure drivers will find it even easier to plan their trips safe in the knowledge they will be able to find a space to park.”
Albert Feuga, Directeur des Supports Opérationnels, The Indigo Group
The team at Rezcomm are a joy to work with, offer a high level of support and are always very quick to respond.
Holly Harvey - E-Commerce and Digital Manager
Since Rezcomm technology has been utilised we have seen substantial year-on-year revenue growth.
Richard Gill - Head of Commercial
Increase revenue by selling pre book parking and any ancillary products or services in a single basket. Rezcomm’s beautifully designed, customisable shop effortlessly plugs into your existing website or app.Learn More
Consolidate all your data and gain deep customer insights, manage your customers experience, create personalised campaigns and manage content, with Rezcomm’s CRM, BI, Analytics and Marketing Solutions.Learn More
Consistent with Rezcomm Shop in its conception and user interface, Rezcomm Travel allows you to sell flights, hotels and holidays, or inspire your customers with beautiful destination content.Learn More
See for yourself why quarter of a billion passengers trust airports that use our ecommerce solutions. Rezcomm has everything you need to increase traffic, generate revenue and build loyalty - backed by a team that helps you grow.