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London Southend Airport


London Southend Airport (SEN), based in the United Kingdom, welcomed a robust 2.15 million passengers in the 2019-20 period. The airport’s strategic position, a quick 43-minute train ride from London, makes it a preferred choice for travellers.

Southend Airport is actively widening its digital footprint in the ecommerce realm. With targeted advertising campaigns at high-visibility locations like the London Stadium and broad engagement via social media, newsletters, and traditional press, the airport aims to increase its appeal and accessibility, thereby stimulating growth and expanding its market share.

Through their partnership with Rezcomm, Southend Airport is propelling its digital transformation. By utilising Rezcomm’s CRM, Business Intelligence solutions, and reservation services for parking, lounge, and fast track, the airport is enhancing digital engagement and ancillary revenues. This collaboration promotes an improved customer experience, triggers progress, and inspires innovation in the aviation industry.

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