Tweed New Haven Airport
Located in New Haven, Connecticut, Tweed New Haven Airport (HVN) is a vital gateway for both business and leisure travellers in the region. In 2023, HVN served over 300,000 passengers, reflecting its growing importance in the aviation sector. With ambitious growth plans under The New HVN LLC and Avports LLC management, HVN is dedicated to delivering an exceptional passenger experience while driving ancillary revenue.
Recognising the dynamic nature of the aviation industry, HVN understood the importance of staying ahead. They embarked on a mission to elevate the customer experience and leverage data to optimise parking revenue. HVN sought a comprehensive ecommerce solution that seamlessly integrated with their existing systems while offering advanced features.
Rezcomm’s Marketplace solution is uniquely positioned to support HVN’s needs, especially with the anticipated increase in passenger traffic and new terminal developments. By harnessing Rezcomm’s expertise, HVN is poised to see substantial improvements in customer experience and operational performance. With access to advanced yield management strategies, pricing consultancy, and marketing innovations designed to maximise parking revenue and ensure a frictionless, contactless experience for passengers, HVN will be able to gather valuable feedback and personalise marketing strategies, enhancing customer engagement and loyalty.
