As the world becomes more technologically advanced, the needs and expectations of passengers are increasing, so airports are having to evolve. An intelligent airport is one that uses advanced technology in their day-to-day operations. Once integrated, your team can use […]
Right now everyone is talking about AI, but when it comes to airports, do you know how to put it to good use? While some airports have started using AI to assist with self-checkout and customer service, many are still […]
Airports are bustling hubs of activity, with countless moving parts that need to be managed efficiently to ensure a smooth operation. Some of the key components of modern airport management is the use of airport management systems (AMS) and Business […]
Want to maximise revenue from your existing airport inventory? Revenue management is a variable pricing strategy commonly used in the airport industry. It requires you to anticipate demand and use it to optimise availability and pricing to achieve the best […]
There’s no denying that airports have endured turbulent times during the COVID-19 pandemic. With flights grounded globally, and countries in lockdown, dwindling traffic led to substantial economic losses of $32 billion, or 45% for airports in 2020. And while we’re […]
In 2019, 4.5 billion passengers took 42 million flights worldwide, and analysts forecast over 4.72 billion passengers for 2020. But, unfortunately, no one could predict what would happen next. Flights were grounded, passengers were in lockdown, and the COVID-19 pandemic […]
Online travel shopping is fast becoming the norm. According to the latest figures, 90% of travellers research holidays online, and 82% book their holidays online without any human interaction. By 2023, an estimated 700 million people will book their holidays […]
Airports and airlines are riding the wave of unprecedented challenges in the industry and how they operate. The recent pandemic has accelerated rapidly changing purchasing behaviours, digitalisation, and the evolution of ecommerce with a tremendous impact on the entire industry. […]