In an era where loyalty translates to higher revenue, airports, cruise ports, and other travel hubs must adapt their customer engagement strategies to capture and retain high-value passengers. One powerful way to achieve this is through passenger reward schemes – […]
In an era of declining aviation profits and changing consumer behaviours, non-aeronautical revenue has become the lifeblood of airport growth and profitability. Airports are shifting their focus from traditional aviation activities to alternative revenue streams, transforming into destinations passengers can […]
It’s official: there’s a renewed enthusiasm for air travel. According to the latest forecasts by the World Tourism Organization and ACI World, international tourism and global passenger traffic in 2024 are expected to exceed the figures recorded before COVID-19 grounded […]
The Customer Relationship Management (CRM) software market is projected to reach an estimated $163.6 billion in 2024, making it one of the largest software markets globally. CRM technology is rapidly adapting to provide more refined services that cater to the […]
“The word is convenience – the word is anywhere, anytime, however the consumer wants it.” Colgate-Palmolive Ecommerce is rapidly becoming the primary way we shop, and the numbers indicate that online sales will continue to grow. Global retail ecommerce sales […]