Millions of people move through an airport terminal every day. For most airports these customers are ‘strangers on a plane.’ Their e-commerce journey begins and ends with an external airline, travel agency or online seller of Parking and holiday add-ons rather than the airport’s own website. As a result, the airport has little knowledge of its multi-million footfall. Vital customer data never makes it to the gate and important Parking and ancillary revenue earning opportunities are lost.
Now, like passengers at the baggage carousel, international airports are looking to ‘reclaim’ their customers. Recognising the clear shift in customer buying behaviour and the opportunities for airports to capitalise on an ever-changing digital landscape, Rezcomm has developed innovative digital solutions that deliver incremental revenue across a growing range of products and services with Airport Parking being amongst the most popular of products sold online today. By offering the right product, to the right customer at the right price at the right time, airports have an opportunity to enhance the traveller’s experience whilst simultaneously improving airport revenues.
Working with a rapidly growing network of airports, Rezcomm provide a fully joined up solution that connects travellers with products and services at every stage of their journey.
Ways to improve your booking journey and check out process
Strategies proven to work for your industry and target market
Suggestions for generating more traffic and increasing revenue
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Increase revenue by selling pre book parking and any ancillary products or services in a single basket. Rezcomm’s beautifully designed, customisable shop effortlessly plugs into your existing website or app.Learn More
Consolidate all your data and gain deep customer insights, manage your customers experience, create personalised campaigns and manage content, with Rezcomm’s CRM, BI, Analytics and Marketing Solutions.Learn More
Consistent with Rezcomm Shop in its conception and user interface, Rezcomm Travel allows you to sell flights, hotels and holidays, or inspire your customers with beautiful destination content.Learn More