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Rezcomm Arrives Down Under: Launching in the Heart of Australia’s Top End with Alice Springs and Darwin Airports

20 May 2025

Rezcomm, a global leader in ecommerce solutions for airports, parking operators and travel hubs, has officially entered the Australian market, marking a major milestone in the company’s international growth strategy. This expansion is powered by a new partnership with Airport Development Group (ADG), who will become the first Australian client to implement Rezcomm’s all-in-one digital marketplace across its airport network.

ADG is a key infrastructure owner and operator in the Northern Territory of Australia, managing a diverse portfolio that includes airports, hotels, and commercial properties. They operate major regional transport hubs including Darwin International Airport and Alice Springs Airport, collectively serving more than 2 million passengers each year.

With a strong focus on optimising airport operations, enhancing the passenger experience, and increasing revenue through innovation, ADG has signed a new partnership agreement with Rezcomm. This partnership is the first first Australian client to implement Rezcomm’s solutions.

This collaboration marks an important milestone in ADG’s digital transformation journey and reinforces its commitment to delivering modern, customer-focused airport services while positioning its operations for sustainable growth into the future.

Airports around the world face increasing pressure to modernise legacy systems, maximise non-aeronautical revenue, and deliver a seamless, personalised passenger experience – all while managing complex operations across siloed teams and systems. Rezcomm’s Marketplace directly addresses these challenges by offering a unified, data-driven platform that brings parking, ecommerce, business intelligence, and customer engagement into one place.

At Darwin International Airport and Alice Springs Airport, Rezcomm’s solution will:

  • Replace fragmented legacy systems with an end-to-end parking reservation platform, streamlining both customer booking journeys and internal workflows.
  • Maximise revenue with dynamic pricing tools that analyse demand patterns in real time, enabling data-informed pricing decisions and increased yield from parking inventory.
  • Eliminate data silos by consolidating multiple data sources into one powerful BI dashboard – giving airport teams real-time insights to improve performance, forecasting, and decision-making.
  • Drive customer loyalty through personalised engagement, using detailed customer profiles to deliver relevant offers and communications that enhance the passenger journey.
  • Optimise operations and increase agility, thanks to seamless integrations with ADGNT’s existing digital infrastructure – allowing for efficient implementation without the need for costly system overhauls.

CEO Statement from Marc Ive, Rezcomm:

“We’re proud to be expanding into the Australian and New Zealand markets with our first clients in the region. This marks a significant milestone for Rezcomm as we continue to deliver data-led, customer-centric solutions to the airport and venue industry. Our dynamic pricing and business intelligence tools are already driving measurable results in other markets, and we’re excited to bring this same impact to airports and venues across ANZ. We’re a collaborative, forward-thinking team and always open to new conversations about how we can support operational efficiency, unlock new revenue, and deliver exceptional customer experiences.” – Marc Ive, CEO, Rezcomm