Rezcomm Customer

Put your passengers at the centre of every journey with Rezcomm’s Customer tools. Connect data, communications and permissions in one place so you can understand your customers better and respond faster.

Get to know your passengers with a single, secure view of every customer.

By centralising behavior and transaction data, you build richer profiles, personalize journeys and strengthen engagement. Multi-language support helps you connect with passengers worldwide while staying compliant.

Enable customers to book and manage their entire journey in one place with multilingual support.
Simplify your procedures for dealing with Data Protection Regulations and keep on top of Data Subject Request Management.
Manage all customer data and communications in a single location with our robust CRM tools.
Reduce your operating costs (and risk) with zero set-up fees and a pay-as-you-go service.
Launch your Customer services in just a matter of days with our accelerated launch program.

Learn more about Rezcomm Customer

Pick the modules you need, create new ways to connect with your customers, and unify all your customer data in a single, secure system.

Customer Modules

CRM - Omnichannel Service Desk

Streamline customer support with Rezcomm’s all-in-one CRM and Omnichannel Service Desk. Manage live chat and email from a single inbox, while empowering your team with collaboration tools and smart automations.

Members & Rewards

Reward and streamline experiences by inviting customers to join your membership scheme for seamless digital access to your services and automated payments.

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Customer Graph

Centralise customer identity management, using Rezcomm’s graph database to connect customer relationships and behaviors. This enables a unified database for each customer touchpoint facilitating personalized services and operational optimization.

Credit System

Empower your customer service and boost engagement with a flexible credit-based system. Instantly resolve issues by applying credits directly to a customer’s account, turning tricky situations into loyalty opportunities.