Airports grapple with unique challenges in data analysis and customer understanding. From deciphering the journeys of diverse travellers — from business professionals to vacationing families — to managing various revenue streams like retail and parking, it’s a multifaceted task. The […]
If there’s one thing an airport can’t survive without, it’s passengers. So when the pandemic struck and passengers were confined to their homes, it’s no surprise that airports’ revenues plummeted during this time. The beginning of 2023 saw a resurgence […]
Switching suppliers at an airport is a substantial move that touches every facet of the airport’s services. From leaders to frontline staff, airport employees will be impacted by a supplier change in different ways — but not all of them […]
RDU partnered with Rezcomm to enhance its parking services and marketing strategies, reflecting their dedication to enhancing services and embracing progress.
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YHM introduced a new intuitive online parking system with no extra burden on the airport team to fulfil a demand for pre-booking options and to deliver an outstanding passenger experience.
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BHX partnered with Rezcomm to improve customer experience and boost ancillary sales, resulting in a substantial improvement in customer experience and an expansion of their product portfolio.
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ANA Groups pursuit of digital excellence has resulted in online booking services for parking subscriptions that also offers lounge and fast track services across several of the group’s airports.
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