Learn more about Virtual Queuing
Our Virtual Queuing module is an invaluable tool for airports and venues seeking to enhance the customer experience by offering queue-free journeys.
Key Features:
Pre-booked time slots
Eliminate long waiting times by allowing customers to book specific slots for areas where queues typically form, allowing them to bypass the waiting lines and save time. This creates a more efficient and convenient experience for both customers and staff.
Seamless integration
Sync effortlessly with existing airport and venue systems, allowing passengers and customers to input their flight numbers and select their preferred time slot. This ensures a smooth and coordinated process across various airport or venue services.
E-ticket availability
Facilitate a contactless and frictionless experience with e-tickets accessible on mobile devices. Customers can pass through multiple areas of the airport or venue without touching any buttons or surfaces, promoting a contactless and frictionless experience.
Enhanced safety measures
Minimise crowding in high-footfall areas and corridors with Virtual Queuing. This module helps maintain safety by reducing crowding, benefiting both customer experience and public health efforts.
Increased operational efficiency
Streamline workflows and deliver exceptional customer service rather than managing queues during busy periods by managing passenger flow through pre-booked time slots.
Boosted customer satisfaction
Offer a more enjoyable and stress-free experience for passengers and users, improving customer satisfaction and encouraging repeat business.
Learn more about Virtual Queuing
Airports and venues can reap the benefits of increased operational efficiency and customer satisfaction, positioning themselves as leaders in their industry.
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