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“The word is convenience – the word is anywhere, anytime, however the consumer wants it.” Colgate-Palmolive Ecommerce is rapidly becoming the primary way we shop, and the numbers indicate that online sales will continue to grow. Global retail ecommerce sales […]
If there’s one thing an airport can’t survive without, it’s passengers. So when the pandemic struck and passengers were confined to their homes, it’s no surprise that airports’ revenues plummeted during this time. The beginning of 2023 saw a resurgence […]
A satisfied passenger at an airport is more than just a happy traveller—they’re a potential spender. Recent research has shown that happy travellers are more likely to open their wallets and make purchases at airport retail and food and beverage […]
Airports and air travel can often feel like labyrinths of stress and inconvenience for passengers. A multitude of challenges can arise from the moment they leave their homes until they board their flights. Whether it’s navigating through traffic congestion en […]
The digital revolution is reshaping industries all over the world, and airports are no exception. Digital airport solutions can revolutionise airport operations with automated processes and tools. They simplify and speed up processes like check-in and baggage handling, reducing waiting […]
Is your airport making the most of its upselling and cross-selling opportunities? These tried-and-tested techniques have long been used in the retail industry to drive additional revenue, and when implemented correctly, they can do precisely the same for your airport. […]
Ecommerce is rapidly becoming the primary mode of purchase, and by the end of this year, it’s predicted that one in every five retail sales will be made online. Whereas in the past, people would trek to the local high […]
Today, airports can no longer rely on aeronautical revenue from airline charges and terminal rentals to survive. Despite passenger numbers starting to increase post-pandemic, airports still have a long road to recovery and need to explore other ways to generate […]
The contactless experience. It’s what passengers are demanding and what airports strive for, but ensuring it is implemented successfully is paramount. Here we’ll share our best practice contactless airport tips to help ensure you get the most from your investment. […]