About Alwyn Joy According to ACI World, global passenger traffic is expected to reach 9.7 billion passengers in 2024, generating vast amounts of data from passengers, flights, and non-aeronautical services. It raises the potential for airports to have access to a wealth of […]
Old technology comes with limitations. It can be rigid and unforgiving to airports that need customisation. It can be bloated and have too many features for airports that don’t need all the bells and whistles. Tired of these limitations, Rezcomm […]
The future of airports isn’t just about shiny terminals or faster planes — it’s deeply rooted in the use of data and AI. An airport that knows what passengers like and makes the passenger journey smooth from start to finish […]
We have today an abundance of data and powerful new technology like Artificial Intelligence (AI). Not only does this present exciting possibilities, but it’s also crucial for the future of air travel, accommodating the ever-evolving needs of millions of passengers […]
Imagine a world where AI-powered chatbots don’t just answer queries but act as personal concierges, amending flight bookings, checking flight details, or suggesting tailored retail options. Where customers become more than their data, and their individual stories are heard and […]
In today’s digital age, data has become an invaluable asset, with 60% of companies globally leveraging data and analytics to drive process and cost efficiency. For airports, effectively collecting and analyzing passenger data can unlock a treasure trove of insights, […]
Airport data management is the process of collecting, storing, and analyzing data related to airport operations, passengers, and flights. We all know that managing your data privacy, security and sharing is important, so in this article, we’ll discuss each of […]
Today, airports can directly sell flights, hotels, holidays, parking, lounge and other travel products and reservations to customers through their ecommerce websites. Along with increasing non-aeronautical revenue (accounting for 40% of airports’ overall revenue), ecommerce sales also give airports access […]
