About Marc Ive Non-aeronautical revenue has long been a critical pillar of airport income. Yet, recent data from ACI World highlights a sobering reality: Global passenger numbers in 2023 were only 5% below pre-COVID levels, but non-aero revenue lagged a significant 21% behind. […]
Ageing infrastructure, fierce competition, and rapidly evolving passenger expectations are creating unprecedented challenges for airports worldwide. Under immense pressure to drive revenue, streamline operations, and deliver an elevated passenger experience, airport executives face complex decisions that demand innovative solutions. Maximising […]
Switching suppliers in any organisation, whether it’s an airport, healthcare facility, university, conference centre, train station or hotel, is a significant undertaking that affects various operations. Employees at all levels, from leadership teams to frontline staff, will experience this transition […]
Global demand for air travel has been growing for 36 consecutive months, with 88% of travellers surveyed by the International Air Transport Association (IATA) stating that air travel makes their lives better. As a result, airports face increased pressure to […]
Data intelligent companies have an advantage over those that don’t use data to its fullest. A 2020 Forrester study reported significant differences between data intelligent companies and the rest: 58% were more likely to both exceed their revenue goals and […]
What makes the ‘best’, most desirable destination is obviously subjective. According to CNN Travel, the top places to visit include several far flung destinations: Indonesia, Turkey, Estonia, Taiwan, the Balkans, Puerto Rico, Angola, Albania, Chile, South Korea, Western Australia, Panama, […]
Route development is a crucial process for airports as it involves proving to partnering airlines that there is sufficient demand to operate a new route profitably. Although airports generate a significant amount of profit from non-aeronautical revenue (as much as […]
Is your airport making the most of its upselling and cross-selling opportunities? These tried-and-tested techniques have long been used in the retail industry to drive additional revenue, and when implemented correctly, they can do precisely the same for your airport. […]
