Integrating Ecommerce with Chatbots: An Experience-First Approach
As technology advances, so do customer expectations — 73% of customers expect better personalisation as a result of these innovations. Personalised interactions are a vital part of experience-first ecommerce because they meet these heightened customer expectations and enhance customer satisfaction, […]
6 Ways to Improve Air Travel Convenience for Passengers
It’s official: there’s a renewed enthusiasm for air travel. According to the latest forecasts by the World Tourism Organization and ACI World, international tourism and global passenger traffic in 2024 are expected to exceed the figures recorded before COVID-19 grounded […]
10 Must-Have Features in an Online Parking Booking System
Parking often flies under the radar in shaping customer experiences. When done right, it can add a touch of ease and comfort to the customer’s journey. And when done wrong? It can sour the initial interaction, setting a less than […]
Software That Scales with Your Airport: Rezcomm’s Development Principles
Old technology comes with limitations. It can be rigid and unforgiving to airports that need customisation. It can be bloated and have too many features for airports that don’t need all the bells and whistles. Tired of these limitations, Rezcomm […]
5 Ways to Create a Stress-free Pre-boarding Experience for Passengers
Airports can be stressful experiences for passengers, who often have to juggle finding parking, waiting in lines, and rushing to gates to make it to their flight on time. This doesn’t just impact passengers — a bad customer experience can […]
How to Minimise Pain Points at the Airport for a Stress-Free Journey
Airports and air travel can often feel like labyrinths of stress and inconvenience for passengers. A multitude of challenges can arise from the moment they leave their homes until they board their flights. Whether it’s navigating through traffic congestion en […]
Why parking reservation software should be a pillar of your revenue stream
Investing in parking reservation software is one of the smartest decisions you can make for your business. Not only will it boost the efficiency of your car park and improve customer satisfaction, but it can also increase your profits significantly. […]
