Virtual Airport Queuing: Streamlining Passenger Experience and Operations
We’ve all been there — standing in seemingly endless queues at the airport, counting the minutes, and wishing we could fast-track through security. A global survey of 7,299 passengers echoes this sentiment, revealing that 45% of travellers prioritise faster security […]
Improving your passenger experience with fast track booking systems
Today, an airport needs to be more than just a gateway for travel. In an increasingly competitive market, airports must go the extra mile to offer the best passenger experience possible and turn terminals into places passengers enjoy visiting. One […]
Airport fast track booking systems, are they worth it?
Are you thinking about upgrading your airport terminals with efficiency-boosting technology? Or to improve your current Fast Track systems? An airport fast track booking system/software offers several benefits for airports and passengers. Here we will look at why you should […]
Don’t let Fast Track slow your airport down
For many passengers, airport security is the worst part of their journey. Why? It’s stressful, there’s a lot to remember (belt off, shoes off, liquids in the correct containers), and it (usually) involves standing in a lengthy queue. Need we […]
How to make the most of your airport environment to improve passenger experience
Did you know that more than half of travellers find airport experiences more stressful than work and moving house? Despite many people feeling their holiday only starts when they board a plane, we believe the airport is an integral part […]
The benefits of virtual queuing and contactless airport technology
Contactless technology isn’t a new concept. In the last decade we’ve witnessed a steady increase in its use across various sectors. However, it was only in 2020 that touchless technology fully exploded when the COVID-19 pandemic hit. With the need […]
Airport Customer Lifecycle Marketing: Finding new opportunities
Why use multiple platforms when you can use just one? The Rezcomm online marketplace is built to support your airport in connecting with customers, building trust and unlocking revenue; while providing a smooth customer experience with zero turbulence. We have […]
Social media for ecommerce marketing
With more than 4 billion people using social media worldwide, there’s never been a better time to engage with customers through social platforms. The benefits are obvious – increased exposure, brand awareness, access to direct customer feedback and an opportunity […]
